Behavioral Health Works (“BHW”) is committed to providing you with a website experience that respects and protects your personal privacy choices and concerns. The BHW website located at www.bhwcares.com (the “Website”) is designed to provide you with useful information about us and our services and with employment opportunities. The Website does not promote or sell products of any kind; we do hope, however, that the information we provide on the Website encourages you to use or join our organization as a client or employee.
Information We Gather
In an effort to provide the Website visitors with the most useful information, we collect a limited amount of information about visits to the Website, including the number of visits to the Website, the date and time of day of these visits, and the pages visited. This information helps us to evaluate the effectiveness of the Website, improve the information available to Website visitors and improve Website performance. In addition, if you elect to register with the Website to receive newsletters, event information and/or other BHW news and information, you will be required to provide us your first and last name, home phone number, a home or other physical address, and an email address, and/or other contact information, whether work or home.
Personal Information Collected Automatically
Our website tracking program does not provide us with personal information about the Website visitors; however, as is true of most websites, we gather certain information about visitors to the Website and store it in log files. This information includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, on an aggregate, anonymous basis without identifying individual users, to analyze trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about our user base as a whole. We do not link this automatically data to personally identifiable information, except, in rare instances, we reserve the right to use IP addresses to identify individuals who threaten the Website, BHW or others.
As part of this use of information, we may provide aggregate, anonymous information to our partners about how our users, collectively, use the Website. Again, we never disclose aggregate, anonymous information to a partner in a manner that would identify you personally.
Messages that you send to us by email (via the Contact Us links on the Website pages) may not be secure. If you choose to send any confidential personal information to us via email, you accept the risk that a third party may intercept and use this information.
Web Beacons and Other Mechanisms
There are other mechanisms we may use (such as web beacons and tags) that enable us to obtain certain Website usage information.
When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a time and date of a page being viewed, and a description of the page on which the web beacon resides (the URL).
Web beacons can be refused when delivered via email. If you do not wish to receive web beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Use of Information
The Website has an employment page for interested job seekers. We provide you the option of putting your resume in our database and applying to specific job openings with BHW. The functionality associated with this part of the Website requests users’ contact information (such as email address) and personal information (such as work histories and academic achievements). The user’s contact and personal information is used to contact the user in connection with potential job opportunities. This information may be retained by BHW for any period of time, subject to applicable law.
The Website allows a visitor to sign-up to receive newsletters, alerts and emails from Our BHW on a variety of subjects. You may always (a) opt-out from our mailing list, (b) update certain information about you after you register with us, or (c) request deletion of your account with us, in each case by going to: www.bhwcares.com, logging on to your account, clicking the Update Profile menu and, at the bottom of the page, selecting NO to unsubscribe from our mailing list and clicking the update button. An unsubscribe link is also contained in each email sent. When you update information, however, we often maintain a copy of the unrevised information in our records. In addition, please note that some information may remain in our records after deletion of your account, subject to applicable law.
The links from the Website that go to other websites are for convenience only, and do not imply that we endorse or approve of those websites. We have no control over the content found on other websites and make no warranties or representations as to the accuracy or adequacy of any information found at such websites. Similarly, we are not responsible for information found on or through the Website and which is generated by third parties.
We are not responsible for any loss, injury, claim, liability or damage related to your use of the Website or other linked websites, whether from errors or omissions in the content of the Website or any other linked websites, from the Website being down or from any other use of the Website. Your use of the Website and others’ websites is at your own risk. We are not responsible for the privacy practices of other websites that are linked to us. Remember that any information you voluntarily post on discussion boards, social media websites or elsewhere may be accessible by other users and is public information.
BHW Email Links
We provide an email address link located on the Contact Us page so that you may email us directly or our clinical staff with any questions or comments. BHW endeavors to read messages received and to respond promptly. In addition to replying to your comment or inquiry, we may also file your email for future reference regarding improvements to the Website.
A Special Note about Children
The Website is not designed or intended for use by children under 13. If you are under 18, you should access or use the Website only with involvement of a parent or guardian. Children under 13 may not submit any personal information to us, and if we discover that we have inadvertently gathered any such information from a child under 13, we will take appropriate steps to delete it. We comply with the Children’s Online Privacy Protection Act of 1998 (which is available at http://www.ftc.gov/ogc/coppa1.htm) and will not knowingly collect personally identifiable information from, anyone under 13.
Notification of Changes
Consumer Disclosure Requests
Consumers may request an accounting about Personal Information we collected in the preceding 12 months by clicking HERE or clicking on the “Consumer Disclosure Request Form” link below and completing the request form. Requests will be fulfilled within 45 days unless we need more time. If we need more time, we will notify you. Please note that we may need to verify your identity in order for us to fulfill your request.
Consumer Disclosure Request Form: Download PDF.
BHW does not discriminate against consumers for any reason, under any circumstances. BHW does not discriminate against consumers who exercise their rights to request information under the CCPA.
If you have any questions or concerns regarding privacy at the Website, please contact us as follows:
Corporate Address: 1301 E. Orangewood Ave. Anaheim, CA 92805
Phone: (800) 249-1266
Last Updated: Oct 2020